Effect of compositions of mrt system route maps on cognitive mapping

Route maps, common in public transportation systems, refer to thematic maps drawn according to topological concepts. To simplify complex route information, a transport network is represented using primary graphic elements. First used in 1931 with topological concepts, the octilinear design has influenced the compositions of traffic route maps to this day. The current study involved cognitive mapping research on a representative route map in Taiwan: the Metro Taipei Route Map. Through two task experiments, this study analyzed users’ cognitive behavior when using the route map and alternative route map representations. The results indicated that the route map composed of all curves resulted in higher user performance than maps using a hybrid system and the conventional octilinear system. The route map based on the hybrid system, which included a route in the shape of a perfect circle, was highly evaluated and subjectively preferred by the users. Thus, the addition of appropriate curves in route maps is beneficial for improving usability, cognitive memory, and subjective evaluation. Finally, adding travel time information to a route map effectively enhances users’ decision-making during route planning.