User emotional experience evaluation on bicycle design from a multi-sensory perspective

Jo Yu Kuo; Danni Chang

doi:10.1007/978-3-030-19135-1_71

User emotional experience evaluation on bicycle design from a multi-sensory perspective

Jo Yu Kuo
, Danni Chang

Department of Industrial Design

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

4 Scopus citations

Abstract

It has been acknowledged that products providing better user emotional experience (UEX) have more chance to win in the market. Especially for sporting goods, the intensive user-product interaction evokes more complex user emotions. However, the research focusing on UEX is still deficient. Particularly, bicycles as the commonly used products in daily life have not been fully examined. Therefore, this study aims to investigate the UEX on bicycle design. For this end, two different bicycle saddles were chosen, a new semantic database was proposed, and three sets of experiments were conducted under different interaction types (i.e., vision, touch and cycling). Through the analysis of the experiment results, it can be found that different interaction types have an impact on the UEX of bicycle saddle designs; the visual appearance influences high- and low-involvement cyclists differently; and users’ riding postures (forward and upright) affect the emotional intensity of user experience on saddle designs.

Original language	English
Title of host publication	Advances in Usability and User Experience - Proceedings of the AHFE 2019 International Conferences on Usability and User Experience, and Human Factors and Assistive Technology
Editors	Tareq Ahram, Christianne Falcão
Publisher	Springer Verlag
Pages	723-732
Number of pages	10
ISBN (Print)	9783030191344
DOIs	https://doi.org/10.1007/978-3-030-19135-1_71
State	Published - 2020
Event	AHFE Conference on Usability and User Experience, 2019 and the AHFE Conference on Human Factors and Assistive Technology, 2019 - Washington D.C., United States Duration: 24 Jul 2019 → 28 Jul 2019

Publication series

Name	Advances in Intelligent Systems and Computing
Volume	972
ISSN (Print)	2194-5357
ISSN (Electronic)	2194-5365

Conference

Conference	AHFE Conference on Usability and User Experience, 2019 and the AHFE Conference on Human Factors and Assistive Technology, 2019
Country/Territory	United States
City	Washington D.C.
Period	24/07/19 → 28/07/19

Bibliographical note

Publisher Copyright:
© Springer Nature Switzerland AG 2020.

Keywords

Bicycle design
Multi-sensory approach
User emotional evaluation

Access to Document

10.1007/978-3-030-19135-1_71

Cite this

Kuo, J. Y., & Chang, D. (2020). User emotional experience evaluation on bicycle design from a multi-sensory perspective. In T. Ahram, & C. Falcão (Eds.), Advances in Usability and User Experience - Proceedings of the AHFE 2019 International Conferences on Usability and User Experience, and Human Factors and Assistive Technology (pp. 723-732). (Advances in Intelligent Systems and Computing; Vol. 972). Springer Verlag. https://doi.org/10.1007/978-3-030-19135-1_71

Kuo, Jo Yu ; Chang, Danni. / User emotional experience evaluation on bicycle design from a multi-sensory perspective. Advances in Usability and User Experience - Proceedings of the AHFE 2019 International Conferences on Usability and User Experience, and Human Factors and Assistive Technology. editor / Tareq Ahram ; Christianne Falcão. Springer Verlag, 2020. pp. 723-732 (Advances in Intelligent Systems and Computing).

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abstract = "It has been acknowledged that products providing better user emotional experience (UEX) have more chance to win in the market. Especially for sporting goods, the intensive user-product interaction evokes more complex user emotions. However, the research focusing on UEX is still deficient. Particularly, bicycles as the commonly used products in daily life have not been fully examined. Therefore, this study aims to investigate the UEX on bicycle design. For this end, two different bicycle saddles were chosen, a new semantic database was proposed, and three sets of experiments were conducted under different interaction types (i.e., vision, touch and cycling). Through the analysis of the experiment results, it can be found that different interaction types have an impact on the UEX of bicycle saddle designs; the visual appearance influences high- and low-involvement cyclists differently; and users{\textquoteright} riding postures (forward and upright) affect the emotional intensity of user experience on saddle designs.",

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Kuo, JY & Chang, D 2020, User emotional experience evaluation on bicycle design from a multi-sensory perspective. in T Ahram & C Falcão (eds), Advances in Usability and User Experience - Proceedings of the AHFE 2019 International Conferences on Usability and User Experience, and Human Factors and Assistive Technology. Advances in Intelligent Systems and Computing, vol. 972, Springer Verlag, pp. 723-732, AHFE Conference on Usability and User Experience, 2019 and the AHFE Conference on Human Factors and Assistive Technology, 2019, Washington D.C., United States, 24/07/19. https://doi.org/10.1007/978-3-030-19135-1_71

User emotional experience evaluation on bicycle design from a multi-sensory perspective. / Kuo, Jo Yu; Chang, Danni.
Advances in Usability and User Experience - Proceedings of the AHFE 2019 International Conferences on Usability and User Experience, and Human Factors and Assistive Technology. ed. / Tareq Ahram; Christianne Falcão. Springer Verlag, 2020. p. 723-732 (Advances in Intelligent Systems and Computing; Vol. 972).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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N2 - It has been acknowledged that products providing better user emotional experience (UEX) have more chance to win in the market. Especially for sporting goods, the intensive user-product interaction evokes more complex user emotions. However, the research focusing on UEX is still deficient. Particularly, bicycles as the commonly used products in daily life have not been fully examined. Therefore, this study aims to investigate the UEX on bicycle design. For this end, two different bicycle saddles were chosen, a new semantic database was proposed, and three sets of experiments were conducted under different interaction types (i.e., vision, touch and cycling). Through the analysis of the experiment results, it can be found that different interaction types have an impact on the UEX of bicycle saddle designs; the visual appearance influences high- and low-involvement cyclists differently; and users’ riding postures (forward and upright) affect the emotional intensity of user experience on saddle designs.

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Kuo JY, Chang D. User emotional experience evaluation on bicycle design from a multi-sensory perspective. In Ahram T, Falcão C, editors, Advances in Usability and User Experience - Proceedings of the AHFE 2019 International Conferences on Usability and User Experience, and Human Factors and Assistive Technology. Springer Verlag. 2020. p. 723-732. (Advances in Intelligent Systems and Computing). doi: 10.1007/978-3-030-19135-1_71

User emotional experience evaluation on bicycle design from a multi-sensory perspective

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