Measuring the Operational Efficiency and the Water Resources Management Efficiency for Industrial Parks: Empirical Study of Industrial Parks in Taiwan

The efficiency of an industrial park’s operations is an indicator of how well the park can serve the companies located there. These supports include support for environmental water resources and business operations. In this study, a model for measuring water resources management efficiency is developed at the conceptual level using the management mindset of relative efficiency and management by objectives, and a modified Delphi method is used to determine the feasibility of a measurement model for water resources management efficiency. Furthermore, DEA data envelopment analysis was used to analyze the overall operational efficiency of the park. The results of the study showed that the model developed in this study for measuring water resources efficiency is of practical use. In addition, water resource management efficiency can be used as an indicator to assist in the determination of the operating efficiency of the industrial park when it is derived from the DEA analysis. In this study, among the 31 industrial parks in Taiwan, the operating efficiency values were classified into four categories, and the results show that the operating efficiency of most of the industrial parks need to be improved.