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Design thinking for usability evaluation of cloud platform service-case study on 591 house rental web service

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4 Scopus citations

Abstract

This study proposes a method of evaluating cloud platform service usability by implementing design thinking for integration analysis. Users are interviewed, and grounded theory and focus group persona analysis are used to define the perspectives of user-centered usability evaluation tasks and associated data requirements. Based on the results of this study, a method and a standard operation procedure are proposed for the interdisciplinary integration of qualitative analysis, quantitative analysis, and the scientific data collected from eye-tracking devices and usability testing software for better analysis of cloud platform service usability.

Original languageEnglish
Title of host publicationProceedings of 4th IEEE International Conference on Applied System Innovation 2018, ICASI 2018
EditorsArtde Donald Kin-Tak Lam, Stephen D. Prior, Teen-Hang Meen
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages247-250
Number of pages4
ISBN (Electronic)9781538643426
DOIs
StatePublished - 22 Jun 2018
Event4th IEEE International Conference on Applied System Innovation, ICASI 2018 - Chiba, Japan
Duration: 13 Apr 201817 Apr 2018

Publication series

NameProceedings of 4th IEEE International Conference on Applied System Innovation 2018, ICASI 2018

Conference

Conference4th IEEE International Conference on Applied System Innovation, ICASI 2018
Country/TerritoryJapan
CityChiba
Period13/04/1817/04/18

Bibliographical note

Publisher Copyright:
© 2018 IEEE.

Keywords

  • Cloud Platform Service
  • Design Thinking
  • Grounded Theory
  • Persona Analysis
  • Usability Analysis

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