AHP-Based Assessment of Developing Online Virtual Reality Services with Progressive Web Apps

The study uses Progressive Web Apps (PWAs) technologies to construct online virtual reality services and utilizes the Analytic Hierarchical Analysis method to evaluate the design and system implementation results. With the development of the metaverse concept, the design and application of online virtual reality services are required. By conducting literature research, semi-structured interviews, and technical application analysis, this study first defines the requirements and framework for developing a prototype virtual reality system with PWAs technologies, following the quality function development analysis and developing the prototype system accordingly. A questionnaire on the prototype system’s integration, usability, and cross-platform technology development was then used to evaluate proposed design elements from digital content planning, design, and front-end and back-end engineering experts. Study findings revealed that cross-platform compatibility was a key feature when integrating PWAs with online virtual reality design, especially among experts from all fields. The results of this study can provide a reference for the development of online virtual reality immersive experiences with PWAs in the future. Further research can focus on collecting and analyzing digital footprints generated by users in progressive web technologies and improving the link between user experience and content in the future.